IT Services

Ongoing management of a client’s IT infrastructure and end-user systems. Includes monitoring and maintenance, software updates, and performance optimization.

Providing technical support to end-users for software, hardware, and network issues. Includes troubleshooting, remote assistance, and on-site support.

Designing, implementing, and maintaining network infrastructure. Includes router and switch configuration, VPN setup, and network security.

Protecting a client’s systems and data from cyber threats. Includes antivirus and anti-malware solutions, firewall management, and security audits.

Assisting clients in leveraging cloud technologies for their business needs. Includes cloud storage solutions, cloud-based backup, and migration to cloud platforms like Amazon AWS, Microsoft Azure, Office 365 or RackSpace OpenStack.

Ensuring data is regularly backed up and can be recovered in the event of a disaster. Includes backup schedules, off-site backup solutions, and disaster recovery planning.

Assisting clients in selecting and purchasing the right hardware and software. Includes sourcing computers, servers, networking equipment, and software licenses.

Providing expert advice to help clients make informed IT decisions. Includes IT strategy planning, technology upgrades, and project management.

Implementing and managing VoIP systems for communication needs. Includes VoIP setup, phone system maintenance, and integration with existing IT infrastructure.

Creating and hosting websites for clients to enhance their online presence. Includes web design, web hosting, and domain registration.

Setting up and managing email systems for reliable and secure communication. Includes email server setup, spam filtering, and email backup solutions.

Managing and securing mobile devices used by employees. Includes device provisioning, remote wipe capabilities, and policy enforcement.

Implementing and managing virtual environments for better resource utilization. Includes server virtualization, desktop virtualization, and virtual machine management.

Providing training to clients’ staff on various IT tools and best practices. Includes training sessions on software usage, cybersecurity awareness, and IT policies.

Managing and tracking IT assets throughout their lifecycle. Includes inventory management, asset tracking, and lifecycle management.

Setting up systems to support remote working for clients’ employees. Includes VPN setup, remote desktop solutions, and collaboration tools.